Returns & Exchanges

We stand behind the quality of our handcrafted leather goods and offer a 30-day return window for items in their original, unused condition. Whether you need a different style or a full refund, our goal is to ensure your Will Leather Goods experience lasts a lifetime.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is authorized, download and print the prepaid shipping label provided via email and secure it to your original packaging.

3

Ship Your Package

Drop off your package at any authorized carrier location, ensuring all original tags and dust bags are included inside the box.

4

Receive Your Refund

After our workshop inspects the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing